Against Metrics: How Measuring Performance by Numbers Backfires
Contrary to commonsense belief, attempts to measure productivity through performance metrics discourage initiative, innovation and risk-taking. The entrepreneurial element of human nature is stifled by metric fixation.
Why Hiring the ‘Best’ People Produces the Least Creative Results
If you want to explore things you haven’t explored, having people who look just like you and think just like you is not the best way. We must see the forest, thinks Scott Page collegiate professor of complex systems, and author of the book book "The Diversity Bonus".